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Genesys Telecommunications Laboratories – Case Study

Genesys is the global multi-channel customer experience and contact center solution leader that helps companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. ALFRESCO BRINGS CRITICAL CONTENT MANAGEMENT AND HYBRID DELIVERY TO GENESYS Genesys Telecommunications Laboratories is the market leader in multichannel customer [...]

A Paperless World: the Benefits of Digital Signatures

AIIM recently released their study “Digital Signatures: Ready for Production” that takes a close look at the use and benefits of Digital Signatures. The survey was carried out among a large number of companies in order to establish the importance of digital signatures for various organization and the results of its implementation compared to traditional [...]