Raymond James Ltd.
Industry: Financial

Raymond James is one of North America's leading full-service investment dealers with an extensive presence across Canada and the United States and offers a wide-range of services for the personal, institutional, and corporate investor.

We implemented a document management system that is used to store all client-related information, a web-based solution that provides online monthly statements and year-end tax statements, as well as a scanning/indexing solution using Kofax to digitize the paper intensive new client account opening process to realize the following business benefits:

• Easily find and organize client information - especially beneficial during an audit
• Automate the scanning and indexing of New Client applications and make validation easy by integrating with ADP Dataphile
• Better customer service by providing online statements and year end Tax Forms via RJL net
• A complete overview of the client to the brokers by having one interface to look at for all account documents and financial statements

Technologies Used:

• IBM Content Manager 8.3
• IBM OnDemand 8.3
• IBM II4C 8.3
• DB2 8.2
• Kofax Ascent Capture 7.5

Our role:

We were involved in the needs analysis, solution design, implementation and training. We also installed and configured the Kofax capture environment and created a custom Kofax release.