Related Information

Constituent Communications

Efficiently create, track, manage and distribute personalized, accurate outbound communication across physical and electronic channels to agencies, citizen, and businesses.

Constituent Communications solutions easily automate the correspondence process, generating customized and compliant communications. We offer Constituent Communications solutions, which include a web-based interface that produces personalized communications in batch and real time, for distribution through print, e-mail, and the Web.

These solutions deliver a dynamic content-publishing platform that integrates with existing workflows to create and deliver real-time and high-volume communications customized for each recipient. It also facilitates workflow routing and approval, access to libraries of reusable content, edit and review capabilities, records management and archiving.

Business Advantages

• Responsiveness — Speed delivery and improve impact of communications.
  
  
• Enabled business users — Easily access a repository of pre-approved letters.
  
  
• Reduced costs — Lower postage and handling costs with electronic delivery options.
  
  
• Faster end-to-end Process — Approval and distribution options to ensure letters are reviewed prior to distribution. Faster turnaround times and improved accuracy.
  
  
• Greater constituent satisfaction — Improve constituent communications with automated workflows and management reporting.