Reva Box Connector for ServiceNow

Empower process efficiency, secure collaboration and advanced document management

Overview

Reva Solutions’ Box Connector for ServiceNow is a comprehensive solution for case management, collaboration and content management. Through powerful automation capabilities, ServiceNow workflow and processes are configured to trigger actions in Box. This will ultimately reduce manual input errors and ensure document and data consistency across the platform.

How does it work?

This integration works by embedding Box’s UI & capabilities into ServiceNow’s interface. With the two systems merged, users will be able to generate files, send files out for signature (internally or externally) & interact with these files fully (search, download, preview etc.) without leaving ServiceNow. Workflows and processes are automated, creating workspaces for specific documents within ServiceNow generated through Box’s REST API. 

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Features

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Efficient Automation

Automated workflows & processes result in reduced errors & time savings.

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Enhanced Security

This integration ensures the robust security features of Box including access controls will be extended into the ServiceNow platform.

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Box Sign Functionality

The Box Connector comes complete with full Box Sign functionality including generation of documents via requests, approvals & storage.

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Unified User Experience

The integration creates the best of both worlds, bringing the benefits of Box's Content Cloud together with ServiceNow's industry-leading business process platform.

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Simplified Workflows

Accessing Box documents within the ServiceNow platform streamlines and simplifies workflows, making it easier to collaborate and manage projects.

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Flexible Document Templates

Customizable document templates can be utilized with certain fields highlighted for ServiceNow metadata auto-population.

Benefits

Enhanced Productivity

This integration improves productivity by providing users with a seamless experience to access, manage and collaborate on documents within one platform.

Streamlined Workflows

This integration allows for the automation of document related workflows and processes. Reducing manual tasks reduces the potential for human error and makes an organization more efficient.

Simplified File Access

By combining Box Sign with ServiceNow, electronically signed documents can be created and accessed within the ServiceNow platform. 

Secure File Storage 

This integration ensures secure storage of files, leveraging Box’s strong security features within the ServiceNow platform for confidentiality & protection.